60 Seconds on Employee Experience
This month, we catch up with Amelia Muller, Group Head of Resourcing at Standard Bank.
Hot Spots: Standard Bank has stopped talking in terms of technology vs. humans and is focusing on the synergies between the two. How are you moving people’s mindsets from fear of automation to embracing augmentation?
AM: Our change approach to digitalization is centred around its benefits to our daily lives, rather than the technology itself. More
WHY GOOD IS BETTER THAN BEST
Within many organisations, best practice is held aloft as the standard to aspire to. And yet, at the Hot Spots Movement, we have come to believe that the concept of best practice does not deserve the pedestal on which it sits.
Best practice is all about replicating what has worked for others. In the spirit of best practice, many developing countries would have felt obliged to pour money away on establishing fixed telephone services before investing in mobile. More