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HOT SPOTS NEWSLETTER: the Happiness index

Fuelled by her trip to India, Lynda and the Hot Spots Movement have been discussing Bhutan’s Gross Happiness index, and whether social media can be used for tangible business results.

We really do enjoy hearing from members of the Hot Spots Movement, and urge you to keep us updated with developments in your organisation, and ideas you have – we’d love to discuss them in a future edition of the newsletter!

The Happiness Index: Lynda’s report on the Bhutan model

Lynda was in India recently to speak at a couple of events and was presented with the Tata award for services to HR. She was presented with the award by the Prime Minister of Bhutan, Lyonchen Jigmi Y Thinley, during the World HRD Congress in Mumbai. The Prime Minister also addressed the congress, and explained how Bhutan - a small country situated in the north west of the Indian sub-continent with a population of 690,000 - has for the last three decades persuaded a policy of focusing on the happiness of their citizens as a key national indicator.

To Lynda’s thoughts on whether corporations should follow suit and use happiness as a measurement of success in their organisation, click here.


How to break paradigms to become fit for the future?

Filling us in on some of the new research from the Hot Spots Movement is Andreas Voigt, Research and Coaching, who runs this project in collaboration with the M-Lab for Innovation at London Business School.

Andreas said: “Our new research about the adoption of innovative practices explores what organisations need to do to gain legitimacy for new practices they are implementing now.

“Organisations will need to break paradigms to become fit for the future, no matter if people practices are overhauled or new commercial models implemented. However, when institutions that have been built up over decades are shattered, there is an urgent need to gain acceptance for new approaches to bring them to life. Without incentives and buy-in from key stakeholders – particularly those that are impacted by a new practice – resistance to innovative ways of working can be strong. And chances for behavioural pick up and bottom-line impact in the organisation remain slim.”

As part of our Future of Work Consortium, this study looks at around 40 new practice implementation projects from organizations like Nokia, Novartis, Thomson Reuters, British Telecom, Absa, Royal Bank of Scotland, Unilever, and others, but also includes not-for-profits like World Vision and Save the Children.

Through interviews with implementation leads and a survey follow up with stakeholders we explore the adoption signatures of participating organisations to find out what adoption approach is most effective given the configuration of new practice characteristics and the context in which the organisation is operating. We will report back on findings of this study in Spring.

To learn more about this research and how to become involved, please email Andreas, who would be delighted to hear from you!

Challenge from Save the Children

Tebello Marumo from Save the Children, one of our Future of Work Consortium members, has set a challenge for all members of the Hot Spots Movement, both as individuals and at corporate level.

She says: "We would like to challenge you all within the Hot Spots Movement to think about how you will engage differently in the future - not just within the communities in which you work but in those where you don’t. How do you think you might work collaboratively with organisations such as Save the Children to bring about dramatic change for children across the globe?

We would love to hear your ideas; email Tina and we will choose the best ideas for publishing in a future newsletter.

NEW: Blog watch – community sites we like

Lynda spoke at the NASSCOM India Leadership Forum (NILF) a couple of weeks ago and you can read about some of the insights she shared on the NASSCOM blog here.

It is a great opportunity to highlight the blog, which really gives a sense of community and idea-sharing within the organisation, as well as some of the CSR initiatives, company-wide. We particularly liked the Foundation Contest to donate software to non-profit organisations, with employees competing to suggest the best recipient

Lunching with Lynda

Ever wondered what lunch with Lynda would be like? As you’d expect, it’s anything but conventional. Stefan Stern from the Financial Times found out, and you can read all about it here.

Discussion: can social media enhance work?

One of the most interesting discussion topics on the Future of Work portal is a question that we hear brought up in newspapers, media outlets and in general “dinner party” conversation. Can social media tools like Twitter actually make a difference to the way we complete our tasks at work?

One of our Consortium members from Thomson Reuters gives us a good insight into how some of their journalists find and write news; click here to read more.

Have you got examples of business results achieved through tools such as Twitter? Email your stories to Tina, and if you’d like to follow Lynda on Twitter, follow her here.


We will be launching stage two of the Future of Work Consortium in October. If you are interested in becoming involved, email Tina for details.

Meet the Hot Spots team: Julia Goga-Cooke

Julia is Chief Community Builder for the Hot Spots Movement, and many of you will already have come into contact with her through the Future of Work. She has tremendous experience in connecting a diverse group of people around a common theme, and then mobilising them to engage in all sorts of interesting discussions. Her passion is innovation, and she is a creative thinker.

Julia has spent a lot of time at BBC in many different parts of the organisation. She has a PhD in applied linguistics from Albania, studied innovation management at the Central Saint Martins College of Art and Design and Creating New Ventures at London Business School. Julia is Albanian and lives in London. If you have some feedback on the Hot Spots Community, feel free to send her an email.

Developing networks: who’s in our network?

Here at the Hot Spots Movement, we’ve been connecting with the design and innovation firm IDEO in Singapore. Click here to read a fascinating interview with CEO Tim Brown, where he says that design thinking should be applied to everyday business problems, to find creative solutions and stimulate innovation. You can also see Tim’s talk at TED from a few months ago.

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