NOV 2013.

CONTENTS

HOT SPOTS UPDATES

Our next Hot Spots Business Breakfast is taking place on 5th December – contact keith@hotspotsmovement.com if you’d like to attend.

Want to do some further reading on collaboration? Visit our website for a free sample chapter from Professor Lynda Gratton’s book Hot Spots and discover the secret to building effective and productive teams.

ARTICLES

IT’S ALL ABOUT YOUR ATTITUDE

We don’t normally dwell on negative topics, but we thought we’d make an exception for complexity…sort of. The truth is that in contrast with those who talk about complexity as a conundrum, as something to be coped with, dealt with or managed, we see complexity as a positive. To begin with, we’re not sure today’s world is more complex than in the past. We’re more inclined to agree with Charles Handy, who talked about the difference between complex and complicated. More

SEEKING OUT THE SECRETS OF COMPLEXITY

By Lynda Gratton

Complexity is certainly a hot topic – the combination of technology and globalisation has shifted the dial from a world of order, predictability and tradition to one of complexity, infinite elements and unpredictability. It’s unsurprising, then, that in between hot chocolate, Sachertorte and endless cups of coffee those of us at this year’s Drucker Forum in Vienna talked about complexity. From academics who think about it to CEOs who live it on a day-to-day basis, there were plenty of people in the room who had something to say about complexity and how it affects today’s organisations. More

EMBRACING COMPLEXITY AS LEADERS

Complexity is something we all need to embrace – but in the case of business leaders the need is especially acute. Today’s leaders are working to understand and balance the perspectives of an unprecedented variety of stakeholders in a world that is more transparent and connected than ever before. At the same time, they must now acknowledge that their companies are subject to a range of destabilising forces. More

FOW INSIGHTS: COMPLEXITY

When we asked our Future of Work Research Consortium members about the challenges faced in today’s workplace, complexity came up for discussion in two key areas. The first was the way in which complexity is changing the way we measure work – as jobs become more complex, with employees working on different projects with separate teams, companies are having to find ways to measure performance based on outputs rather than inputs. This is putting a strain on existing human resources processes which are based on standard role definitions, simple top-down hierarchy and input-based measurement. More

HOT SPOTS COMMENTARY:
IS THE GENDER NEUTRALITY MOVEMENT HARMING DIVERSITY?

by Tina Schneidermann, COO, Hot Spots Movement

I’m generally disinterested in the arguments for and against tampering with nature – after all, great progress has come from man messing with nature as well as great disasters. But while reading Lisa Abend’s article in Time Magazine – Boys Won’t Be Boys –which discusses the gender neutrality movement in Sweden, I couldn’t help wondering whether, when it comes to gender diversity, there are some good reasons not to mess with natural difference. Abend’s article highlights how, in the process of trying to do away with gender differences, Sweden has come close to doing away with elements of free speech. More



WHO’S IN OUR NETWORK?

The Hot Spots Team was at the FT Innovate event in November, where we caught up with Boris Pluskowski, SVP of Customer Success and Innovation Services at Spigit. Boris is a leading expert on innovation – and gamification in particular. We were so impressed with his workshop on the businesses benefits of gamification and his ability to explain the concept in a simple and engaging way that we invited him to visit our office at Somerset House to tell us more. Boris offered some compelling reasons why all large organisations should be thinking about gamifying some of their processes, and told us about his work with some of them. We’re glad to have Boris as our go-to person on this topic and really appreciate his fresh ideas and friendly approach.

Look out for Boris Pluskowski’s interview on the business benefits of gamification in our January newsletter.

MINI CASE STUDY: ENGAGING TALENT AT LLOYD’S REGISTER

Lloyd’s Register was founded in 1760 with a mission to safeguard life, property and the environment through the provision of independent risk management, verification and assurance services. The Energy Division is a focus for growth given the expected global demand for energy in the future.

The business is organised around global service lines and the way that these teams work together and share knowledge is seen by John Wishart, the Global Energy Director, as a major factor driving future success. “The Energy Division of Lloyd’s Register has a long and proud history of being at the forefront of driving standards of technical and safety assurance, and our employees are right at the heart of that. The FoWlab platform provided us with a unique opportunity to engage our teams on important issues such as safety, people development, and future ways of working together. More


…AND NOW FOR SOMETHING COMPLETELY DIFFERENT

Just to prove that life isn’t all about complexity, we thought we’d focus on life’s simple pleasures by sharing a video of the ice rink here at Somerset House. The team went for a spin on the ice a couple of weeks ago and can confirm that Emma and Max both revealed an impressive talent for winter sports!

Thanks for reading – we’ll be back with another jam-packed newsletter in the New Year!

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