LLOYD’S REGISTER WINS BQF AWARD
We were delighted to hear that one of our jam clients, Lloyd’s Register, has been awarded the British Quality Foundation’s Achievement Award for Employee Engagement for its GET Smart Improvement (foundation) programme – part of its Global Energy Transformation (GET). We think their story is a great example of using the wisdom of the crowd to effect change in an organisation.
The GET Smart programme was part of a re-structure that moved Lloyd’s Register from a regional matrix to a global structure organised along service lines. The team at Lloyd’s Register decided that the best way to make the change work was to harness the wisdom of their crowd by getting as many people involved as possible. More
INTERVIEW: FIVE STEPS TO EMPLOYEE ENGAGEMENT EXCELLENCE
Our Editor interviews Keith Dalton, Head of Business Development at the Hot Spots Movement, to find out what it takes to build a truly great employee engagement programme.
HSM: Let’s start with the challenges – what do you think is missing from employee engagement programmes in general?
KD: I think there is often a lack of knowledge about what engages people – and what disengages them. Engagement is one of our key areas of research so we know, for example, that people are immediately more engaged if they feel they are involved in a process where they know that what they have to say will have some impact. More