SEP 2015.

CONTENTS

TALKING POINTS

Excellent article by @lyndagratton She always get to the core issue quickly. #HR #people #humancapital - Bruce Mair - Sep 19
@brucejmair

.@lyndagratton on what intangible assets can bring to the employee/employer relationship http://t.co/TbeixudFS7 Katie Jacobs - Sep 16
@katie_jacobs

Brilliant keynote online memorial lecture @BirkbeckBEI @lyndagratton the future of work and what it means for us: http://t.co/jjfrwnwYwX - Almuth McDowall - Sep 1
@AlmuthMcDowall

ARTICLES

Does Rank and Yank Really Work?

The New York Times achieved its highest ever volume of reader comments thanks to an article about online retailer Amazon’s alleged performance management processes. The article, which claimed that Amazon employees are subject to so-called “rank and yank” performance measurement in which the weakest performers are culled, sparked a heated debate about the effectiveness – not to mention the ethics – of grading employees in this way. And yet, it has also raised some interesting questions about what motivates people. More

WHY DELIVERING ON YOUR BRAND
PROMISE IS AN HR ISSUE

We were fascinated to learn that marketing expert Nader Tavassoli is preparing to launch a MOOC on brand management for HR professionals at London Business School later this year. Naturally, we got in touch with Nader to ask why he feels his expertise is relevant to HR managers, and why HR managers are key to companies succeeding with their brand positioning. In the process we also learnt why the future of HR involves learning to be on message and on-brand. More

CROWDSOURCING FOR BUSINESS

Recent years have seen the astronomic rise of social media in the political and social sphere, with social activism and crowd-sourced funding both making their mark. But is the next step for crowdsourcing to become a standard tool in the corporate communications toolbox? We think it is.

Of late, the Hot Spots team has been experiencing a surge of interest in Jams, our challenge-solving crowdsourcing platform. Whereas previously, our client base was made up primarily of organisations with an unusually strong digital focus, we’re now noticing that requests are coming from a wide variety of organisations, including some that more recently adapted digital platforms as a way of communicating internally. More

THE NEGATIVE SIDE OF NETWORKS

What sort of impact do informal networks have on your organisation? And do you have the techniques needed to maximise the positive and neutralise the negative? We’re very interested in networks, and one of the interesting phenomena we’ve noticed is that while people often associate informal networks in the workplace with positive effects, such as the provision of advice and support, they are often considerably less aware of their potential for less positive influences.

For example, informal networks frequently thwart formal diversity initiatives. Within organisations where a lack of progress is being made with regards to promoting women and minorities to leadership roles, we often find evidence of informal mentoring that facilitates the career progression of members of the majority ‘in-group’ while leaving others behind. More

WHO’S IN OUR NETWORK - NURIA OLIVER RAMIREZ

One of our newest friends is computer scientist Nuria Oliver, who is currently Scientific Director at communications firm Telefónica. Not only is Nuria a leading expert in artificial intelligence – with acclaimed work on the topics of computational models of human behaviour, human computer-interaction, mobile computing and the use of big data for social good – but she is also the most cited female computer scientist in Spain. Her research having been cited by more than 8000 publications! Unsurprisingly, we’re thrilled that Nuria will be speaking to our FoW members in a forthcoming webinar.

Would you like an invitation to Nuria’s webinar? Then join the Future of Work Research Consortium.
Contact tina@hotspotsmovement.com to find out how your organisation can get involved.

HOT SPOTS UPDATES…

LYNDA GRATTON IN THE FT
Earlier this month, Lynda was featured in Simon Caulkin’s management column in the FT, providing some insight into the ways we need to rethink the world of work. She had some thought-provoking comments which you can still enjoy online.

LYNDA GRATTON HONOUR
At a recent awards ceremony organised by HR Magazine, Lynda Gratton was elected one of the top ten most influential thinkers of the decade. You can read more about the award and the other wonderful HR thinkers who shared the honour with Lynda.

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