What We Do

HSM is a specialist research consultancy founded by Professor Lynda Gratton of the London Business School. Lynda is one of the world's leading thinkers on the future of work and organisational behaviour.

HSM works to future-proof your organisation's people strategies and working practices, preparing you for the future of work. Drawing on cutting-edge insights from academia, we help companies attract and engage with tomorrow's talent, to foster innovation and enhance performance.

Whether you want to harness the collective wisdom of your employees, future-proof your organisation, or ensure your Inclusion & Diversity strategy is fit for purpose, we offer a variety of solutions to suit your needs.

Future of Work Research Consortium

Join leading professionals from organisations as diverse as Tata Consultancy Services, Vodafone and KPMG to understand how corporations should adapt their working practices to remain relevant. Read more here.


Using our unique collaborative platform, we allow you to harness insights from within your organisation by engaging employees in real-time debate. With employee-generated solutions provided in the format you need, affecting change has never been so rapid or so easy to embed. Read more here.

Bespoke Research & Advisory

Do you need insight on a discrete subject such as sense-checking your 2020 strategy, or seeing beyond the Inclusion and Diversity (I&D) agenda? In many organisations, obtaining these insights can prove challenging, as few teams have the time or expertise to produce reports and research papers on which to base such big decisions.

Having worked with more than 100 organisations, our experienced Research Team deliver bespoke research insights in the format you need - reports, presentations, speeches, webinars or facilitated workshops.

The Team

Professor Lynda Gratton
Thought Leadership
Emma Birchall
Managing Director
Harriet Molyneaux
Managing Director
Dr Anna Gurun
Associate Director
Sally McNamara
Asia Pacific Director
Deven Naran
Head of Operations
Oliver Ferriman
Senior Consultant
Graham Oxley
Senior Consultant
Sam McCarthy
Senior Consultant
Charlotte Jenkins
Marketing and Community Manager
Ciara Scott
Ellen Kwan
Diana Yousry
Asia Pacific Project Manager
Madeleine Edwards
PA and Team Assistant

Find Us

Ground Floor West
62-65 Chandos Place
+44 (0)20 8194 4735